Your information.
Handled responsibly.
This policy explains what personal information SkillSet SA collects, why it is used, how it is protected and the choices available to you.
Privacy should be explained as clearly as the reporting.
SkillSet SA respects the privacy of clients, prospects, website visitors and business contacts. We aim to process personal information lawfully, transparently and in accordance with applicable South African data-protection requirements, including POPIA.
Who we are
SkillSet SA provides Excel, Power Query, Power BI, reporting, analytics, workflow-improvement and related business services.
Our public website is www.skillsetsa.com. Our workbook risk scanner is available at scanner.skillsetsa.com.
For privacy-related requests, contact Hayden Loker at hayden@skillsetsa.com.
Information we may collect
The information collected depends on how you interact with SkillSet SA. It may include:
- Your name, company, role and contact details.
- Information submitted through website or Microsoft forms.
- Details about a reporting, spreadsheet or workflow problem.
- Meeting notes, correspondence and agreed actions.
- Proposal, project, invoicing and payment information.
- Documents or files that you intentionally provide for review.
- Basic website technical data such as IP address, browser and device information.
- Communication preferences and consent records where applicable.
Please avoid providing unnecessary personal, confidential or sensitive information when describing a reporting problem.
Why and how we use information
Personal information may be processed to:
- Respond to an enquiry or request.
- Assess a reporting or operational challenge.
- Pre